Refund & Return Policy
Refund & Return Policy
At Enigma, customer satisfaction is our top priority. Each piece is made with care and intention. However, if you face any issues, we’re here to help.
Returns & Exchanges
• We currently only offer exchanges in case of:
• Wrong size delivered
• Wrong product received
• Damaged item on delivery
• To be eligible for an exchange:
• The item must be unused, unwashed, and in original condition with tags
• You must raise the request within 3 days of delivery
Refunds
• We do not offer refunds at this time.
• In case of a valid return, we will issue a store credit or replacement.
How to Raise a Request
Please email us at support@enigmaclothing.in or DM us on Instagram with:
• Order ID
• Issue faced
• Photos (if applicable)
We’ll get back to you within 24–48 hours.
At Enigma, customer satisfaction is our top priority. Each piece is made with care and intention. However, if you face any issues, we’re here to help.
Returns & Exchanges• We currently only offer exchanges in case of:
• Wrong size delivered
• Wrong product received
• Damaged item on delivery
• To be eligible for an exchange:
• The item must be unused, unwashed, and in original condition with tags
• You must raise the request within 3 days of delivery
Refunds• We do not offer refunds at this time.
• In case of a valid return, we will issue a store credit or replacement.
How to Raise a RequestPlease email us at support@enigmaclothing.in or DM us on Instagram with:
• Order ID
• Issue faced
• Photos (if applicable)
We’ll get back to you within 24–48 hours.